Position: Customer Support Specialist (B2B) Location: Markham Salary: $30 per hour Schedule: Hybrid – 3 days in office / 2 days remote Job Type: 1-year contract with strong potential to go permanent Posting Type: Open Vacancy
Are you passionate about delivering amazing customer experiences? Our client is looking for a Customer Support Specialist to join their dynamic team in Markham. Be the friendly, professional voice customers rely on—resolving inquiries, processing orders, and leaving a positive impression with every interaction. Make an impact, help customers succeed, and keep the team running smoothly!
What You’ll Do:
- Handle high-volume calls and emails with professionalism and care. - Process orders accurately and follow through to resolution. - Assist new customers and support online ordering. - Collaborate with teams to enhance the customer experience. - Maintain high service standards.
What We’re Looking For:
- Experience in B2B environment. - Post-secondary education. - Contact centre experience seen as an asset. - Knowledge of SAP ECC or similar systems. - Team player with attention to detail and tech-savvy.
Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!
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