Bilingual Customer Support Specialist

Position: Bilingual Customer Support Specialist
Location: Markham
Salary: $36 per hour
Schedule: Hybrid – 3 days in office / 2 days remote
Job Type: 1-year contract with strong potential to go permanent

Our client is looking for a Bilingual Customer Support Specialist (English/French) to join their high-performing team in Markham. If you’re passionate about delivering exceptional customer experiences and thrive in a fast-paced, collaborative environment, this hybrid opportunity could be the perfect fit.

What You’ll Do:

- Provide bilingual phone and email support.
- Process orders accurately and follow through to resolution.
- Assist new customers and support online ordering.
- Collaborate with teams to enhance the customer experience.
- Maintain high service standards.

What We’re Looking For:

- Bilingual fluency in French and English.
- Post-secondary education.
- Contact center experience seen as an asset.
- Knowledge of SAP ECC or similar systems.
- Team player with attention to detail and tech-savvy.

Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!

Please send a Word version of your resume to Angela Quinlan at angela.quinlan@quantum.ca.

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