Location: Vaughan, ON (Fully On-Site)
Salary: $80,000 - $120,000
Schedule: Tuesday to Saturday
Job Type: Permanent
Position Type: Open Vacancy
Quantum has partnered with a leading real estate organization to hire an experienced Residential Property Manager for one of Vaughan's premier purpose-built rental communities. This 500+ unit property offers luxury amenities, modern technology, and an elevated resident experience.
This is a highly visible role with regular interaction and exposure to senior leadership. Our client is seeking a proactive, solutions-focused professional who thrives in a dynamic environment, takes ownership of challenges, and is passionate about delivering exceptional resident experiences.
Key Responsibilities:
- Oversee the daily operations of a large-scale residential rental community, ensuring high standards of service, maintenance, and resident satisfaction.
- Act as the primary point of contact for residents, managing inquiries, complaints, escalations, and conflict resolution professionally and effectively.
- Build strong relationships with residents, staff, contractors, and service providers while fostering a positive community atmosphere.
- Conduct regular property inspections and identify opportunities to improve operations, resident experience, and building performance.
- Lead and support on-site staff, contractors, and vendors, ensuring accountability and service excellence.
- Manage contractor relationships, service agreements, RFPs, suite turnovers, and capital or maintenance-related projects.
- Assist with budget preparation, expense management, and the preparation of weekly and monthly operational reports.
- Ensure compliance with the Residential Tenancies Act (RTA), health and safety regulations, and company policies.
- Represent the landlord at Landlord and Tenant Board (LTB) hearings when required.
- Respond to emergencies and urgent property matters, including after-hours situations as needed.
- Work closely with senior leadership, providing regular updates on property operations, challenges, and opportunities.
Qualifications:
- 7+ years of residential property management experience, ideally within purpose-built rental communities.
- Experience managing large, amenity-rich residential properties.
- Strong knowledge of the Residential Tenancies Act (RTA) and Landlord and Tenant Board (LTB) processes.
- Experience managing budgets, contractors, vendors, and financial reporting.
- Proficiency with Yardi property management software.
- Property Management designation (or working towards one) is a strong preference.
- A proactive self-starter who takes ownership and initiative.
- Comfortable working in a highly visible role with frequent interaction from senior leadership.
- An exceptional communicator with strong relationship-building skills.
- Calm, professional, and confident when managing crises, difficult residents, and operational challenges.
- A strong problem solver who can think outside the box and identify opportunities for improvement.
- Highly organized and able to prioritize effectively in a fast-paced environment.
- Accountable, dependable, and committed to being part of a collaborative team.
- Passionate about property management and dedicated to creating an exceptional resident experience.
- Available to work Tuesdays through Saturdays and respond to emergencies outside of regular business hours when required.
Why Join?
This is an excellent opportunity to join a well-established real estate organization and lead the operations of one of Vaughan's premier residential communities. You'll have the support of an experienced leadership team, the autonomy to make an impact, and the opportunity to help deliver a best-in-class living experience for residents.
If you're an experienced residential property management professional who enjoys building strong resident relationships, leading high-performing teams, and taking ownership of a large-scale community, we want to hear from you. Apply today to Vanessa Tran at vanessa.tran@quantum.ca to learn more about this exciting opportunity.
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