Position: Warehouse & Shipping Associate – Order Fulfillment & Quality Control
Location: North York
Posting Type: Open vacancy
About the Role
We are seeking a dependable, detail-oriented Warehouse & Shipping Associate to support our client’s order fulfillment operations. In this hands-on role, you will help ensure products are received, inspected, organized, and shipped accurately and efficiently.
From incoming inventory to final shipment, you will play an important role in maintaining product quality, inventory accuracy, and customer satisfaction. The ideal candidate takes pride in their work, stays organized, and is comfortable working in a fast-paced warehouse environment.
Key Responsibilities:
- Unload, receive, inspect, and properly store incoming materials and inventory.
- Pick customer orders according to order details, ensuring accuracy and efficiency.
- Carefully examine products for defects, damage, or quality concerns before packing.
- Coordinate shipping activities and verify outgoing orders meet established quality standards.
- Maintain accurate inventory records and update information in warehouse management systems.
- Identify, document, and appropriately handle damaged or non-conforming products.
- Keep warehouse and packing areas clean, organized, and safe, including disposing of packaging materials.
- Work closely with customer service, office personnel, and other departments to support timely order processing.
- Help prioritize daily tasks to ensure in-stock orders are prepared for same-day shipment whenever possible.
- Take initiative to support other warehouse activities as needed.
What We're Looking For:
- Excellent attention to detail and a strong commitment to getting things right the first time.
- The ability to visually identify small product imperfections and inconsistencies.
- Comfort working with inventory records, quality control procedures, and computer-based systems.
- Sound judgment and the confidence to flag products that do not meet quality expectations.
- A proactive, dependable attitude with the ability to work independently and as part of a team.
- Basic computer skills, including familiarity with shipping or inventory software.
- Basic math skills and the ability to think critically when resolving order or packaging issues.
- Good English communication skills, including reading and writing.
- Ability to perform physical warehouse duties, including prolonged standing, bending, and lifting up to 50 lbs.
Assets and Additional Qualifications:
The following experience would be beneficial but is not required:
- Previous experience in a warehouse, shipping, receiving, or order fulfillment role.
- Familiarity with Microsoft Outlook, Excel, and BarTender labeling software.
- Current forklift certification or willingness to complete forklift training.
- Experience with inventory or enterprise systems such as Acumatica or SAP.
- Background working with leather, textiles, upholstery, furniture manufacturing, or other materials where product quality and appearance are important.
How Success Is Measured:
- Customer orders are processed accurately and shipped promptly, with same-day fulfillment for in-stock items whenever possible.
- Inventory records consistently align with physical stock, with a target accuracy rate of 99% or higher.
- Products are thoroughly inspected, helping minimize quality-related returns.
- Incoming materials are received, checked, and put away in a timely manner.
- Warehouse spaces remain organized, clean, and compliant with safety procedures.
- Communication with internal teams supports smooth and reliable order fulfillment.
- Consistent attendance, accountability, and a willingness to step in where needed contribute to overall team success.
Education:
- High school diploma or equivalent.
If you're organized, quality-focused, and enjoy hands-on work, this is an excellent opportunity to contribute to a team where accuracy, reliability, and attention to detail matter.
Please send your resume in Word format to Michele Knezaurek at michele.knezaurek@quantum.ca.
REFER A PERM HIRE AND EARN A CASH BONUS! For details, click here.
All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.
#twe1
