Wellness Manager

Position: Wellness Manager
Location: Thornhill, ON (On-Site)
Salary: $80,000-$90,000 plus benefits
Job Type: Permanent
Posting Type: Open vacancy

We are seeking an experienced Wellness Manager to lead clinical and wellness services for our client, a premier retirement living community. Reporting to the Community Director, this individual will oversee the Wellness Department, lead the nursing and support teams, and ensure exceptional standards of clinical care, regulatory compliance, and service delivery. The ideal candidate combines strong nursing leadership with a hospitality-focused approach, ensuring a personalized, high-quality experience for all Community Members.

Key Responsibilities:

- Oversee Wellness Services, including assessments, individualized Care Plans, clinical documentation, and appropriate levels of care.
- Manage medication administration, Falls Prevention, Infection Control, wellness monitoring, and clinical quality improvement programs.
- Lead and supervise the Wellness Team, including staffing, scheduling, performance management, orientation, training, and professional development.
- Ensure compliance with the Retirement Homes Act, 2010, CNO standards, organizational policies, and applicable regulations.
- Coordinate care conferences, physician services, wellness clinics, and external healthcare partnerships. Maintain strong relationships with Community Members, families, and healthcare providers.
- Assist the Community Director with departmental budgets, business planning, staffing, resource allocation, and revenue-generating initiatives.
- Monitor clinical risks, incidents, and complaints; implement corrective actions; oversee respite services; and participate in operational meetings and Manager on Duty rotations.

Qualifications:

- Current registration in good standing with the College of Nurses of Ontario (CNO).
- 3 + years of nursing management experience in retirement living or a similar setting.
- 3 + years of experience managing seniors' wellness programs.
- Knowledge of the Retirement Homes Act, 2010, CNO standards, and healthcare regulations.
- Strong leadership, team management, and performance coaching skills.
- Experience in clinical operations, medication management, infection control, falls prevention, and budgeting.
- Proficient in Microsoft Office, with strong communication skills, current CPR certification, a valid driver's licence, and access to a reliable vehicle.

Why this Opportunity?

This is an excellent opportunity for an experienced nursing leader to take on a rewarding leadership role within a premier retirement living community, combining clinical excellence, team development, and the opportunity to shape an exceptional resident experience.

Please send your resume in Word version to angela.quinlan@quantum.ca.

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