Position: Bilingual Customer Service Representative
Location: Toronto, ON
Salary: $27–$30 per hour
Job Type: 3 months (with potential for extension)
Work Model: Hybrid (1 day on-site) or fully remote, depending on candidate location
Posting Type: Open vacancy
Are you fluent in English and French and enjoy helping people? Join our client, a respected non-profit organization, where your work will support important programs and ensure a positive experience for community members. As a Bilingual Customer Service Representative, you’ll be the friendly voice assisting supporters and providing clear, professional guidance.
What You'll Do:
- Answer inbound calls in English and French.
- Provide clear, accurate information about programs, policies, and processes.
- Assist supporters with completing contributions and updating their records.
- Resolve inquiries in a timely and professional manner.
- Maintain detailed records of interactions.
- Collaborate with internal teams to ensure a smooth supporter experience.
What You Bring:
- Fluency in English and French (spoken and written).
- Excellent communication and interpersonal skills.
- Customer service or call center experience preferred.
- Detail-oriented with strong organizational skills.
- Able to work independently and collaboratively as part of a team.
Apply today —your next great opportunity starts here!
Please send a Word version of your resume to angela.quinlan@quantum.ca.
REFER A TEMP HIRE AND EARN A BONUS! For details, click here.
All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.
#tor1
