Position: Manager, HR Operations & Systems (Workday)
Location: Downtown Toronto (hybrid role -3 days onsite per week)
Salary: $90K-$110K
Job Type: 7+ month contract
Posting Type: Open vacancy
We are looking for a hands-on Manager, HR Operations & Systems (Workday) to join our client’s People team on a 7-month term role. This role is ideal for a Workday HR systems professional who enjoys owning day-to-day operations, supporting business users, and translating HR data into meaningful insights.
Reporting to the VP of Total Rewards, HR Operations, and Systems, you will play a key role in ensuring smooth delivery of HR services across the full employee lifecycle, while supporting reporting, analytics, and ongoing system improvements during a period of strategic change.
What You’ll Be Doing:
- Act as the primary point of contact for Workday HR systems support in a tenant environment
- Triage and manage functional HR tickets through Jira, supporting hiring, onboarding, payroll-related inquiries, total rewards, and employee lifecycle changes
- Serve as the liaison with the external Workday owner for configuration changes and system updates
- Lead and support an HR Services function that responds to day-to-day operational needs across the business
- Manage and support Workday specialists who assist with HR processes
- Support approximately 3,000 employees
- Own Workday reporting, including pulling reports, managing access, and supporting monthly reporting cadence
- Interpret HR data to identify trends, patterns, and people insights
- Contribute to the development of dashboards and analytics as the organization embarks on a new multi-year HR strategy
- Support HR projects and ad hoc reporting requests as needed
- Ensure data accuracy, privacy, and consistency across HR systems
What We’re Looking For:
- 5+ years of experience in HR Operations, HRIS, or HR Systems, with hands-on Workday exposure
- Experience supporting Workday in a live production environment (configuration ownership not required)
- Strong understanding of end-to-end HR processes including hiring, onboarding, payroll support, and total rewards
- Comfortable working in a ticket-based support model with fluctuating volumes
- Solid experience with Workday reporting, data analysis, or people analytics
- Strong stakeholder management skills and ability to translate system outputs into business-friendly insights
- Experience supporting or leading small teams is an asset
- Detail-oriented, organized, and comfortable managing confidential information
- University degree or college diploma in HR, Business, or a related field
Why This Role:
- Immediate impact in a high-visibility HR systems role
- Strong focus on reporting, analytics, and insights
- Hybrid flexibility with defined onsite days
- Clear scope, strong handover, and a supportive team
Please send your resume in Word format to ankita.chowdhury@quantum-qtr.com.
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